OneWebHosting Review: Small Business Specialists
Location: Sacramento, CA
Year in Business: 10
OneWebHosting (OWH) is completely focused on providing excellent web hosting services for small businesses. While not the cheapest, their plans are a great value, offering brand name features, improved reliability and strong customer service.
Sample features in the small business “Starter” plan include SpamSecure, an effective program for reducing SPAM and viruses; SiteBuilderPro, a popular and easy-to-use website building program; and Urchin, a professional website measurement tool that we love (it’s the same program that Google used to build its own web measurement service, Google Analytics).
Want more? Advanced plans feature software such as MyWebBackup, which automatically saves a copy of important PC files to your hosting account; WebTools, which allows the quick and easy installation of over 75 functionality-boosting applications for your website; and a full suite of collaboration tools that can make your business more efficient. All plans also include development support for Linux and Windows, something you won’t find with many cheaper web hosts.
OWH offers a variety of customer service options including phone, a responsive online ticket system, and a comprehensive directory of Help topics that you can browse or search. For the do-it-yourselfer, there’s a library of over 60 step-by-step video tutorials. From a reliability standpoint, OWH has invested in high-end servers and network infrastructure to keep your business online all the time.
Robust, reputable and business savvy defines OneWebHosting. It’s an excellent choice for small business owners looking for a dependable company that caters specifically to their needs. But don’t just take our word—visit the OWH site and listen to the 24 small business owners that have offered their testimonials. OWH is also a member of the Better Business Bureau.
Price & Plans
OWH offers three reliable small business plans: Plan A (Starter), Plan B (Standard)
and Plan C (Professional). Below is the pricing:
Starter - $9.95/month
Standard - $15.95/month
Professional - $23.95/month
Although prices are higher than the discount hosts, all contracts can be purchased on a monthly basis, which provides more flexibility. Even with the pro package, you’re only paying 79 cents/day—isn’t your business worth it?
Features
See table (left) for a list of key features and benefits for the Starter plan (unless otherwise noted). For a complete list of features for all plans, visit OneWebHosting.
Service
Phone support is available from 8am - 6pm PST (11am - 9pm EDT) everyday.
It is complemented by a 24/7 online ticket system, a self-help directory
with over 100 common questions, a troubleshooter tool, and a library
of 60+ movie tutorials that can help you become a better website manager.
Space
The starter plan includes approximately 2 gigabytes; most small business
sites are 20 megabytes or less (1 gigabyte = 1,024 megabytes) so there
is plenty of space to develop and grow your online presence.
Bandwidth
10 gigabytes per month; most sites use less than this amount. If your site
has very high traffic (several million page views per month) or is very
image intensive, consider upgrading to the Standard plan, which has 50%
more bandwidth per month.
Security
OWH employs Cisco firewalls to protect its servers and your website from
intrusion. Additionally, OWH has SSL (Secure Socket Layer) servers which
ensure that any information exchanged between your visitors and the website
is encrypted and safe.
Reliability
OWH is more focused on website uptime than the average web hosting provider
because its customers are business owners. It ensures 100% uptime via
redundant tier 1 connections. This means that it has more than one path
to the Internet highway; so if one of the roads gets blocked, there are
plenty of detours for customer traffic.
Ease of Use
Every plan includes Plesk control panel software. This is one of the most
well known brands because it is secure and very easy to use.
Freebies
All plans come with a free domain or free domain transfer, even on the monthly
contract (most hosts require a 1 or 2 year commitment before providing
a free domain). There are also free annual domain renewals which saves
you money each year.
Guarantees
Complete your purchase with confidence knowing that all new customers receive
a 30 day money-back guarantee. If you’re not satisfied with the
service for any reason, just ask for a full refund.
Discounts
OWH generally offers $10 off just for signing
up (look for the floating coupon when visiting the site). You can also save
15% more with an annual plan.